Shipping & Returns
Maximum days we take to ship the product (3-4 working days).
We want you to love the products that you buy from us. In case you have concerns related to your purchase, drop us a mail within 5 days of delivery with details at blackpearlcosmetik@gmail.com
- In case you received the wrong item:
Drop us an email at blackpearlcosmetik@gmail.com or call / whatsapp us at 7082831234 within 2 days of the date of delivery. Our Customer delight team will resolve it at the earliest.
- In case you received a damaged item:
Drop us an email with your order id and the picture of the damaged product at blackpearlcosmetik@gmail.com or call / whatsapp us at 7082831234 within 2 days of the date of delivery. Our customer delight team will help you with your queries and resolve it at the earliest.
- In case your order is marked delivered but not received by you:
Drop us an email at blackpearlcosmetik@gmail.com or call / whatsapp us at 7082831234 within 2 days (48 hours) of the date of delivery. Our Customer delight team will resolve it at the earliest.
SHIPPING CHARGES ON PURCHASE :
We offer FREE Shipping on all orders above Rs.300, which is notified from time to time. We also offer Cash-On-Delivery at no additional charge. You should consider the shipping rates shown at the time of check-out to be final.
HAPPY TO HELP YOU!